The Management of CONDOR WATER SUPPLY S.L., aware of the commitment it undertakes with its customers, provides the necessary resources to establish within its organization a Quality, Environmental and Occupational Health and Safety Management System for the design, production, and distribution of ductile iron fittings, valves (gate, butterfly, etc.), and brass fittings for water supply, sanitation, and irrigation, based on the following principles:
• Customer and stakeholder focus: They are the reason for our organization’s existence. All our efforts must be aimed at meeting their requirements and expectations, bringing innovations to the market that meet their present and future needs. We also ensure compliance with applicable legal and regulatory requirements affecting quality, environment, and occupational risk prevention.
• Continuous improvement and prevention: Establish actions and programs aimed at continuous improvement, pollution prevention, and the prevention of damage and deterioration of health, through the analysis of the internal and external context of our company and its stakeholders. This allows us to develop plans to eliminate risks associated with our work processes. We control our organizational processes in order to improve them daily, ensuring better product realization and service delivery, committing to minimizing environmental impacts arising from our activity, preventing pollution, and promoting sustainable productivity.
• Environmental management integration: Incorporate into our services a management approach based on minimizing or eliminating environmental impacts, while ensuring the rational use and consumption of raw materials, energy, and natural resources.
• Specialized technical team: To anticipate and exceed our customers’ expectations, with specific training and continuous focus on improving the safety and health of our employees.
• Innovation: To be a benchmark in quality and innovation, strengthening the image of our organization as a leader in our sector.
• Employee participation: Mechanisms will be established to encourage consultation and participation of workers in order to improve workplace health and safety, as well as to provide safe and healthy working conditions.
Our values are the foundation of our conduct—what we believe in and what guides our actions: Customer orientation, confidentiality, competitiveness, social responsibility, commitment to our employees, commitment to our suppliers, objectivity, integrity and professional ethics, innovation, and sharing achievements and satisfaction.
Management establishes the plans and resources necessary to comply with these principles.
THE MANAGEMENT